📦 Shipping Policy — Sprynza

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• You’ll receive a shipping confirmation email with tracking once your order has left the warehouse.

Estimated Delivery Times (business days)

• USA: 7–15

• Canada, UK, EU: 7–18

• Australia & New Zealand: 8–18

• Other regions: 10–25

Remote areas, customs checks, holidays, and carrier delays may extend these estimates.

Tracking Your Order

• Tracking links are sent automatically. Please allow 2–5 business days for scans to appear.

• Items in the same order may ship separately to speed up delivery.

Duties & Taxes

• Depending on your country’s laws, import duties/VAT may apply. These are the customer’s responsibility where applicable.

Address Accuracy

• Please double-check your shipping address at checkout. We can’t reroute parcels after dispatch.

• Orders returned due to an incorrect/undeliverable address can be re-shipped (additional postage may apply) or refunded minus shipping.

Delayed or Lost Packages

• If your parcel hasn’t arrived within 30 days from shipment, contact us and we’ll track, re-ship, or refund as appropriate.

• If tracking shows no movement for 15 business days, reach out and we’ll investigate.

Contact Us
Questions about shipping? Email support@sprynza.com (include your order number). We typically reply within 24–48 hours.